Craigslist Mobile for iPhone and iPod

Frequently Asked Questions





SORTING APPEARS OUT OF ORDER



While the timestamps are now "everywhere", the SORTING IS STILL CORRECT! All the listings are still sorted by the most recent posting/renewal date, so you are not missing anything.

The "scrambled" timestamps you see are the result of the renewed/reposted postings appearing with their original posting dates now. This way, you can immediately distinguish between brand new postings and reposts.

Thanks!
-The Craigslist app development team at Escargot Studios.



Unable to connect in St. Louis, Kansas City, Wichita, and surrounding areas?
We received many reports of the AT&T firewall blocking access to Craigslist in several areas of Missouri and Kansas. If you are unable to open Craigslist from the Safari browser on your iPhone, please contact AT&T and ask them to unblock your access.


No (zero) results, Onavo installed.
Have Onavo installed? Onavo messes up Internet traffic. Delete it, remove your Onavo profile, and restart your phone.


Why do I get ZERO results?
There are a few possible reasons for that.
  - Craigslist could be down for maintenance (usually happens late at night).
  - The category that you selected has ZERO (or zero matching) listings in it.
  - Please use the "Reset" button in Settings to remove filters that might be precluding you from getting the results.

  -If you are still getting zero results, go to General Settings / Reset and continue with Network Settings Reset


Posting crashes -OR - I can't post anymore, what's happening?
Remove ALL cities from your list, and re-select a city to post to (DO NOT use Auto-Location or Recent Cities at this step). You will to see a URL that includes your city code (NOT just "post.craigslist.org/c") at the bottom of the posting page if the city re-selection was successful. Repeat this step if you still experience posting crashes.

Please make sure you read and follow Craigslist rules about posting, reposting, and posting too often. In particular, Craigslist will block all you subsequent posts that are "very similar" to your previously posted ad. Your account could be blocked if you would try to post more often than once every 48 hours. You can read more here


Can I run complex Craigslist searches? How do I search for 2004, not 2005 Honda, for example?
Sure, you can. You can read more about complex and advanced searches at: http://www.craigslist.org/about/help/search


What do the green checkmarks mean?
They indicate already seen ads. You can reset checkmarks by exiting and restarting the app.


What do the "new" labels mean?
"New" labels appear in saved searches. They indicate ads that have been posted since you ran a saved search the last time.


Do I need a Craigslist account to post to Craigslist?
Yes, you do. You can sign up for a Craigslist account at https://accounts.craigslist.org/.


How do I reset my Craigslist password?
Please use this link.


How long does it take for a posted ad to appear on Craigslist?
http://www.craigslist.org/about/help/how_to_find_your_post_in_the_listings


I posted an ad, but I can't find it. What should I do?
http://www.craigslist.org/about/help/how_to_find_your_post_in_the_listings


How do I delete/edit/repost an ad?
Start by going through Post >> Account Management >> Account selection. Select a previously posted ad and choose an action from the list of possible choices (edit/delete/etc.).


My emails don't go through. What should I do?
Please check these two help topics for an answer:
  - email rejected - non-generic DNS
  - email rejected - rDNS failure


What is the 'phone authentication'? Why should I complete it?
http://www.craigslist.org/about/help/phone_authentication


What is 'flagging'?
http://www.craigslist.org/about/help/flags_and_community_moderation


How do I get to the Photo Wall?
Please use the "Pics" button from the results view page.


How to force quit an app in iOS 4?
A short tutorial.


I deleted the app by mistake. Do I need to purchase it again?
No. Apple doesn't double charge for the same app, so the redownload will be free of charge.


Do you charge for updates?
No. App updates are always free of charge.


I have a general Craigslist question. Where do I find an answer?
http://www.craigslist.org/about/help/



SORTING APPEARS OUT OF ORDER



While the timestamps are now "everywhere", the SORTING IS STILL CORRECT! All the listings are still sorted by the most recent posting/renewal date, so you are not missing anything.

The "scrambled" timestamps you see are the result of the renewed/reposted postings appearing with their original posting dates now. This way, you can immediately distinguish between brand new postings and reposts.

Thanks!
-The Craigslist app development team at Escargot Studios.



Have a different question or would like to report a problem with the app?