CraigsPro Bringing the world of Craigslist to your iPhone, iPod, and iPad |
Frequently Asked Questions |
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While the sorting appears to be all wrong, and the timestamps seem to report some strange dates/times, this is just the new way Craigslist wants us to look at the listings. Please keep reading for additional details... On May 20, 2013, Craigslist decided to change the reported posting date. Instead of reporting the most recent posting date, they are now reporting the original posting date. All renewed postings appear outdated now and only the brand new postings have the current timestamp. For example, if a listing was originally posted on June 1 and renewed on June 20, only June 1 will be reported as the posting date and the listing will appear 20 days "older" than it currently is. We can either like or dislike this new change at Craigslist. However, there is no way for the users to revert to the previous format unless Craigslist decides to roll back the change... Also, while inconvenient, this new change might have some benefits as well! You can rapidly identify all renewed postings by simply spotting those that are "older" than the rest and are out of the sorting order. Finally, while the timestamps are now "everywhere", the SORTING IS STILL CORRECT! All the listings are still sorted by the most recent posting/renewal date, so you are not missing anything. As we have no control over this change, please contact Craigslist directly if you find this change inconvenient, have comments or other suggestions. Thanks! -The Craigslist app development team at Escargot Studios. Unable to connect in St. Louis, Kansas City, Wichita, and surrounding areas? We received many reports of the AT&T firewall blocking access to Craigslist in several areas of Missouri and Kansas. If you are unable to open Craigslist from the Safari browser on your iPhone, please contact AT&T and ask them to unblock your access. No (zero) results, Onavo installed. Have Onavo installed? Onavo messes up Internet traffic. Delete it, remove your Onavo profile, and restart your phone. Why do I get ZERO results? There are a few possible reasons for that. - Craigslist could be down for maintenance (usually happens late at night). Click this link: http://www.craigslist.org/ to see if that's the case - The category that you selected has ZERO (or zero matching) listings in it. - Please use the "Reset" button in Settings to remove filters that might be precluding you from getting the results. -If you are still getting zero results, go to General Settings / Reset and continue with Network Settings Reset Posting crashes -OR - I can't post anymore, what's happening? Remove ALL cities from your list, and re-select a city to post to (DO NOT use Auto-Location or Recent Cities at this step). You will to see a URL that includes your city code (NOT just "post.craigslist.org/c") at the bottom of the posting page if the city re-selection was successful. Repeat this step if you still experience posting crashes. Please make sure you read and follow Craigslist rules about posting, reposting, and posting too often. In particular, Craigslist will block all you subsequent posts that are "very similar" to your previously posted ad. Your account could be blocked if you would try to post more often than once every 48 hours. You can read more here Can I run complex Craigslist searches? How do I search for 2004, not 2005 Honda, for example? Sure, you can. You can read more about complex and advanced searches at: http://www.craigslist.org/about/help/search What do the green checkmarks mean? They indicate already seen ads. You can reset checkmarks by exiting and restarting the app. What do the "new" labels mean? "New" labels appear in saved searches. They indicate ads that have been posted since you ran a saved search the last time. Do I need a Craigslist account to post to Craigslist? Yes, you do. You can sign up for a Craigslist account at https://accounts.craigslist.org/. How do I reset my Craigslist password? Please use this link. How long does it take for a posted ad to appear on Craigslist? http://www.craigslist.org/about/help/how_to_find_your_post_in_the_listings I posted an ad, but I can't find it. What should I do? http://www.craigslist.org/about/help/how_to_find_your_post_in_the_listings How do I delete/edit/repost an ad? Start by going through Post >> Account Management >> Account selection. Select a previously posted ad and choose an action from the list of possible choices (edit/delete/etc.). My emails don't go through. What should I do? Please check these two help topics for an answer: - email rejected - non-generic DNS - email rejected - rDNS failure What is the 'phone authentication'? Why should I complete it? http://www.craigslist.org/about/help/phone_authentication What is 'flagging'? http://www.craigslist.org/about/help/flags_and_community_moderation How do I get to the Photo Wall? Please use the "Pics" button from the results view page. How to force quit an app in iOS 4? A short tutorial. I deleted the app by mistake. Do I need to purchase it again? No. Apple doesn't double charge for the same app, so the redownload will be free of charge. Do you charge for updates? No. App updates are always free of charge. I have a general Craigslist question. Where do I find an answer? http://www.craigslist.org/about/help/ How do I set up a Search Agent? Search Agents are availabe in CraigsPro+. They run Craigslist searches for you even after you leave the app. They notify you of new matches using Apple Push Notifications. To setup a Search Agent, run any search you'd like to records as a Search Agent. From the results view page, tap the "Agent Setup" button and follow with the "Save Search as a Search Agent" button. Do Push Notifications count against my text messages? No, Push Notifications are not SMS/text messages, and they have no impact on your text messaging limits. See also http://support.apple.com/kb/HT3576. I registered a Search Agent, but haven't received any notifications yet. What's happening? You can first check whether your Search Agent have found any new matches to your search or not by tapping the "Alerts" button from the app main page. The blue counter in the right top corner of each Search Agent reports the number of sent notifications matching that particular Search Agent. If the number is non-zero and you still have not received any notifications, please check the following link for information on how to setup/enable push notifications on your device: http://support.apple.com/kb/HT3576 What does the "Your device did not register properly with the Apple's Push Notifications service. Please try restarting CraigsPro+" message mean? Apple Push Notifications servers refuse connections from your device. If a restart of the app doesn't help, please ensure that you are connected to the Internet. If you have a jailbroken device, follow this link to read about jailbroken devices and Push Notifications: http://support.apple.com/kb/ht3743. If this is not a jailbroken device, this and this links might offer a solution. If nothing helps, you might need to stop by an Apple store to have your device checked by an Apple technician. While the sorting appears to be all wrong, and the timestamps seem to report some strange dates/times, this is just the new way Craigslist wants us to look at the listings. Please keep reading for additional details... On May 20, 2013, Craigslist decided to change the reported posting date. Instead of reporting the most recent posting date, they are now reporting the original posting date. All renewed postings appear outdated now and only the brand new postings have the current timestamp. For example, if a listing was originally posted on June 1 and renewed on June 20, only June 1 will be reported as the posting date and the listing will appear 20 days "older" than it currently is. We can either like or dislike this new change at Craigslist. However, there is no way for the users to revert to the previous format unless Craigslist decides to roll back the change... Also, while inconvenient, this new change might have some benefits as well! You can rapidly identify all renewed postings by simply spotting those that are "older" than the rest and are out of the sorting order. Finally, while the timestamps are now "everywhere", the SORTING IS STILL CORRECT! All the listings are still sorted by the most recent posting/renewal date, so you are not missing anything. As we have no control over this change, please contact Craigslist directly if you find this change inconvenient, have comments or other suggestions. Thanks! -The Craigslist app development team at Escargot Studios. 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